Terms of Use

All users of HostDone’s services, and all customers upon signing up for HostDone’s services, agree to comply with HostDone’s Terms of Use .To ensure customers are using HostDone’s services with due regard to the rights of other Internet users and in conformity with the requirements of HostDone’s network environment. Our Terms are not exhaustive and HostDone reserves the right to add, delete, or modify any provision of its Terms of Use at any time without notice. Any complaints about a customer's violation of the Terms of Use should be sent to abuse@HostDone.com. The Terms of Use supersedes any other agreement with HostDone, whether written, oral, by conduct, or otherwise.

By using the HostDone Web Site, Hosting Services, any Support Services, or any other products or services of HostDone, you agree to be bound by the terms of this Agreement. Any amendments, changes, additions, deletions or other modifications of this Agreement are void unless specifically expressed in writing and agreed to by HostDone.

Payment of fees

a. Customer will pay to HostDone the Service Fees and Domain Service Fees where applicable. All such fees are subject to change without notice.
b. The Service Fees do not include any applicable sales or other taxes imposed by any taxing authority.
c. All fees and related charges shall be due and payable within thirty (30) days after the date of the invoice. If any invoice is not paid within forty five (30) days after the date of the invoice, HostDone may charge Customer a late fee of $20.00.
d. If HostDone collects any payment due at law or through an attorney at law or through a collection agency, Customer will pay all costs of collection, all court expenses and HostDone reasonable attorneys' fees.
e. If any check is returned for insufficient funds you will be charge of $25.00.
f. Payment of fees must be made by Credit Card (American Express, Visa, MasterCard, and Discover). Payment for all products and services is due in advance, unless specifically stated otherwise in the offer or promotion pursuant to which you have ordered or are ordering the HostDone Services. All payments shall be made in United States Dollars.

Domain names and registration services

a. At your request, HostDone may acquire a Second-Level Domain Name ("Domain Name"), on your behalf and in your name, assuming that the Domain Name you request is available for registration. HostDone will not own or otherwise legally control any Domain Name. HostDone provides this service as a convenience to you only. WE ARE NOT REPOSABLE FOR damages, losses, claims.
b. Domain Names registered by HostDone on your behalf through a variety of Domain Name Registration Services (each a "Registrar"). In particular, registration of Domain Names binds you to the terms of the Uniform Domain Name Dispute Resolution Policy ("UDRP") Registration of Domain Names

Terms and conditions for the registration of domain names:

Domain applicable
terms and conditions
.com http://www.icann.org/udrp/udrp.htm
.net httpl://www.icann.org/udrp/udrp.htm
.org http://www.icann.org/udrp/udrp.htm
.info http://www.icann.org/udrp/udrp.htm

c. You warrant to HostDone that any Domain Name you may seek to register through HostDone does not violate the rights of any third party, in particular trademark rights,
d. You own your Domain name and you have full responsibility on it under Uniform Domain Name Dispute Resolution Policy ("UDRP").

Internet Protocol (IP) Address Ownership
If HostDone assigns Customer an Internet Protocol ("IP") address for Customer's use, the right to use that IP address belong only to us, and our Customer should have no right to use that IP address except as permitted by HostDone.

Spamming, the sending of unsolicited mass email from or through a HostDone server or using an email address that is maintained on a HostDone is strictly prohibited. HostDone will be the sole arbiter as to what constitutes a violation of this provision. Customers are also in violation of this provision if they engage in spamming using the service of another hosting server, ISP, but reference in the spam a web site hosted on a our server, or if they sell or distribute software on their web site that facilitates spamming. Violators will be assessed a minimum fine of $300 and will face immediate termination.

General Terms and Policies
HostDone Inc. is a private company providing website hosting and e-mail services. HostDone, Inc.'s equipment may be used to conduct private and commercial transactions, send electronic mail, transfer files, and otherwise participate in all legal aspects of the Internet.
The Service is provided to authorized persons or organizations. Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms .  If you do not agree to be bound by these Terms ,

you must cancel your account immediately and may not thereafter use or attempt to use the Service.
HostDone, Inc. grants you a non-exclusive right to access, use and display the Service on any computers or other electronic display devices of which you are a primary user. You may not assign, sub-license or transfer any rights or obligations of the Service without the express written consent of HostDone, Inc.

Server Resources
Any Web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. HostDone will be the sole arbiter of what is considered to be a high server usage level. All Web Hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

CGI Scripts
Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. HostDone does not permit CGI script sharing with domains not hosted by HostDOne or any scripts that may be abused for UCE purposes.

Bandwidth and Disk Usage
Customer agrees that bandwidth and disk usage shall not exceed the number of MEGABITE agreed to in the web site at the time of sign-up on the Order Form HostDone will monitor Customer's bandwidth and disk usage. HostDone has the right to take action if Customer's bandwidth or disk usage exceeds the Agreed Usage. It might be additional charges, disconnection, or termination.

You agree not to access or attempt to access private areas of the Service. You agree to notify HostDone Inc. as soon as you become aware of an unauthorized use of your account and/or any breach or attempted breach of security on the Service.

Background Running Programs
HostDone Inc. may allow programs to run in the background. These programs will be considered on an individual basis and Web Hosting customers will incur extra charges based on system resources used and operational maintenance needed.

Billing for Network Resources
The customer understands that the customer is responsible for paying for any network resources. The customer may request that the customer's server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.

HostDone's services include, but are not limited to:

  • any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers' account (including all billing data and the space on the particular Web server that HostDone provides to customers);
  • any use by customers, or any access provided to customers by HostDone, of computing, telecommunications, software, information,
  • any act, or provision of any service, by HostDone to customers, related to Web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not;
  • any prerequisite by HostDone to customers, of any space, Internet connectivity
  • any access or use related to the HostDone's Web site, including the Web site itself;
  • any service mentioned in the Term of Use;
  • any other HostDone services that are used by customers, whether offered or provided by HostDone to customers.

HostDone Do Not allow following contents
HostDone servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited,

Unlimited Bandwidth, Disk Usage, Email and FTP accounts and other Unlimited Resources.
HostDone provides Users with bandwidth, disk space and other resources, such as e-mail, mysql databases, and/or file-transfer-protocol ("FTP") accounts, the amount of which is defined in HostDone's web pages describing the package of Services purchased at the time of purchase. In some cases, Just Host may not establish a specific amount of bandwidth, disk space and other resources, and refer to that as "Unlimited". In all cases, the Services are intended for normal use only, and any activity that results in excessive usage that is inconsistent with normal usage patterns is strictly prohibited.
HostDone reserves the right to suspend, discontinue or delete the accounts of Users whose use of disk space, bandwidth or other resources results in or presents the risk of degradation of service to other customers, regardless of the amount of disk space, bandwidth or other resources included in the User's plan. User agrees that such usage shall not exceed the amounts set by HostDone for the Services purchased (the "Agreed Usage") and is additionally subject to normal usage guidelines established by HostDone as in effect from time to time. These allotments are optimized and dedicated towards serving the Content and User's active electronic mail services related solely to User's web hosting account(s) with HostDone.
Hosting space is intended for normal use only, and is limited to Web files, active e-mail and content of the hosted Web sites, not for storage (whether of media, e-mails, or other data).
Hosting space further may not be used as offsite storage of electronic files, electronic mail or FTP hosts. You are responsible for removing any files, e-mails or other data which do not meet these requirements, and for adhering to any usage requirements or limits allocated to your account(s). Failure to do so may result in removal and deletion of such materials (including without limitation files and e-mails), and/or in discontinuation of your services or account, which actions we may take in our sole discretion.
HostDone may monitor User's use of bandwidth, disk usage and other resources.
HostDone, in its sole discretion, shall have the right to take any corrective action if User's utilization of bandwidth, disk usage or other resources exceeds the Agreed Usage, or normal usage by our typical shared hosting customer, resource usage, or is used for other improper storage or usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, removal or deletion of User's Web site, User Content, User's electronic mail and e-mail services and/or other materials and services or termination the User's account and of this Agreement, which actions may be taken in HostDone's sole and absolute discretion.

Examples of unacceptable material on all Shared servers include:
IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, image, filedump, mirror, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), affiliate servers, topsites, commercial audio streaming (more than one or two streams), Escrow, High-Yield Interest Programs (HYIP) or related sites, Investment sites (FOREX, egold exchange), sale of any controlled substance without prior proof of appropriate permit(s), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg's, hate sites, hacker focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts. Forums and or websites that distribute or link to warez content are prohibited. Offering video and/or audio streaming or downloads, MP3 Files, Games and shareware is also not permitted on any HostDone server. Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account.

Resource Usage User may not:
Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers. Run any software that interfaces with an IRC (Internet Relay Chat) network. Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers. Participate in any file-sharing/peer-to-peer activities Run any gaming servers such as counter-strike, half-life, battlefield1942, etc Run cron entries with intervals of less than 15 minutes When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php") While our shared services are suitable for the bulk of our customers, there comes a time for some websites when they are better suited for a larger plan, which allows for more dedicated CPU and memory resources. We reserve the right, in our sole discretion, to discontinue service to any customer with a website or other hosted data that takes up more than 10% of the server resources and/or 10% of the server's CPU. This means that if your website is found to be utilizing more than 10% of the CPU and memory of the service, we reserve the right to take your site offline. If this becomes necessary, you can either upgrade your hosting package, or request a pro-rated refund of the amounts you have paid in advance for the services. Due to the severity of this, and our ability to act quickly to correct these situations to avoid server issues, we will do everything reasonably feasible to provide you with a warning prior to taking your site offline, but we accept no obligation to do so.

INODES The use of more than 50,000 inodes on any shared account may potentially result in suspension. Accounts found to be exceeding the 50,000 inode limit will automatically be removed from our backup system to avoid over usage. Every file (a webpage, image file, email, etc) on your account uses up 1 inode. Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here

Suspension / Termination.
As an HostDone Inc. Subscriber, you agree to comply with these Terms. Any violation may serve as cause for HostDone Inc. to suspend or terminate your account. You agree that HostDone Inc. has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following:

  1. Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account, message, or file which does not belong to you.
  2. Using the Service in such a way as to forge or misrepresent headers, addresses, or other identification in website pages or electronic mail, or using any other method to disguise the sender's identity or location;
  3. Any site operators who uses/stores any kind of spamming software, or whose spamming activities affect HostDone Inc. servers negatively in any way, will have their accounts terminated without warning. They will also be fined $200.
  4. Any mailing, posting or content of "Make Money Fast" (MMF) or "Fast Cash" or pyramid schemes or chain letters or MLM (multi level marketing) schemes of any sort will result in quick account termination.
  5. Illegal Material - This includes copy-righted works, commercial audio, video, or music files and any material in violation of any Federal, State or Local regulation.
  6. Pornography and sex-related merchandising are prohibited on HostDone servers. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.
  7. Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of HostDone Inc. please contact first if you think that you may violate this term.
  8. Online Gaming - Includes all online/offline Casinos, gambling, interactive gaming on our servers, Anime communities, PlayStation games Forums, news, reviews.
  9. IIRC bots - Includes and not limited to Eggdrop, IRCD, PSY BNC, ...
  10. Hate material as that which expresses or promotes hatred against groups of people. For example, racist, anti-Semitic, material targeting a particular religion or homophobic material are considered to be hate material. We reserve the right to identify hate material for what it is (including identifiers on member sites).
  11. Warez - Includes pirated software, ROMS, emulators, freaking, hacking, password cracking or cheating, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
  12. HostDone does not provide shell access under any conditions, installing third party shell tools using CGI, PHP or any other method will met by instant termination of account.
  13. You can not use your account to store files or scripts that serve files or services to another domain name, all files have to be linked to pages to your index page.
  14. Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account, message, or file which does not belong to you.
  15. Using the Service in such a way as to forge or misrepresent headers, addresses, or other identification in website pages or electronic mail, or using any other method  disguise the sender's identity or location.
  16. Using the Service to send a high volume of spurious data which effective impedes or totally disables functionality of the recipient system, or any other methods.
  17. Using false data on your sign-up form, or online application, including providing fraudulent credit card or other payment information.
    No bill credit will be given for a period of suspension. In the event of termination of your use of the Service under this section, HostDone Inc. may at its sole discretion retain any or all amounts you have paid for use of the Service.

These Terms of Service May Change Due to our evolving business, and the changing nature of the web hosting industry, these terms of service may change. We will post the changes here, and they will take effect when posted; your continued use of the service means you accept the changes we have made.  

Limitation of Liability.
You agree that use of the Service is at your own risk. and you are responsible for any information, products, or services accessible through the Service. HostDone, Inc. neither endorses nor is responsible for the accuracy of third-party material(s), and you agree that HostDone, Inc. is not responsible for any loss or damage caused by your use of, or reliance or security. you agree to be liable for any damages or loss of service which results in damages to HostDone, Inc. as a result of any spamming or other violations. These damages include, but are not limited to, system shut downs, retaliatory attacks or data flooding, and loss of peering arrangements. You agree that HostDone Inc. may pursue any such claims against you in District Court. You agree that in no event will HostDone Inc. have financial liability to you in excess of the dollar amount remaining on your current service period.

Disclaimer of Warranty.

Terms Of Billing.
Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must a place a ticket support right from your Control Panel with subject "CANCEL MY ACCOUNT " or email us billing@HostDone.com. and we will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service.

Cancellation requests must be received by HostDone a minimum of thirty (30) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by HostDone. HostDone is unable to cancel your account effective for a future date. HostDone will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact us.
HostDone does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, or any other secondary issues not directly related to HostDone's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account.

30-Day Money Back Guarantee
Each of HostDone's shared hosting plans carries a 30-day unconditional money back guarantee. You must a place a ticket support right from your Control Panel with subject "CANCEL MY ACCOUNT " or email us billing@HostDone.com. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees if applicable ) upon plan cancellation. The following services do not qualify for the 30 Day Money Back Guarantee: additional items and services; domain name registration; dedicated servers; items and services ordered through the reseller program; domain parking plus; and overage fees.

Refund Policy
Refunds are only available in accordance with the 30 Day Money Back Guarantee. Refunds will be provided in the same payment method of the original payment. There are no refunds offered or promised after 30 days.

Credit Card Disputes/Chargebacks
HostDone has a zero tolerance policy for chargeback's. Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at HostDone's discretion. A charge of $25.00 per chargeback will be assessed to all accounts that receive a chargeback.

Billing/Price Changes
HostDone's policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

Billing Cycles (Terms)
HostDone offers four Billing Cycles (terms) for hosting charges: Monthly, (3 months), (6 months) and Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the monthly and (3 months) Billing Cycle for all of their charges.
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal.
All additional features added to an account are charged monthly. Additional items are non-refundable.

Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section above.

HostDone does not mail paper invoices or statements. Statements can be viewed and printed through your control panel.

HostDone reserves the right to terminate your account with and without notice by deactivating any access by you or by web users to any information contained on the OUR servers related to your account. HostDone reserves the right to cancel the service at any time and prorate refund will be made. Customer refund requests for problems beyond HostDone control will be refused.

Any questions concerning this Privacy Policy may be directed by e-mail to terms@hostdone.com