Host Done offers 24\7 support in
a way that is convenient for you.
Host Done Support Team will give you
quick and professional support and
answer all your questions. You will
find information on how to get
support at this page.
Please, use support center
inside your control panel to
submit all your requests, Simply
click on Support Center --> Make
a Ticket. Please describe the
nature of the problem and how it
can be repeated. Include as much
information as you can, this
will help to solve your problem.
How to
use
WS_FTP Pro to upload your Web site.
1- Download
ws_ftppro.zip2-
Unzip and run f0-wf702.3- fill
up the following information: Host
Name, FTP User, Password: Same
like your control panel Password. Please find this information
in control panel.4-
UNCHECK
PASSIVE Mode
check box.5-
Upload your web site inside your domain's
folder.Note:
You
might need to stop your local firewall
or antivirus. some times they block port
20 or 21 which you need to use ftp
active mode.also
please check with your ISP if they have
blocked port 20,21 for FTP access.
For Cute FTP users:You
have to disable PASSIVE mode
1- On the menu bar, choose File > Site
Manager.
2- Select the site you want to modify.
3- Click Edit.
4- Clear the Use PASV mode check box.
